Privacy policy

Data controller

The data controller is Lovy Studio. Contact email: hello@lovystudio.com. Location shown on the website: Italy · EU. Full company details will be updated when formally available.

Data processed

The contact form prepares an email with name, email address, optional company and project description. The message is sent through the user's email client and, in this version of the website, does not create an internal database or CRM record.

The hosting service and technical infrastructure may process technical logs, IP address, user agent, request date and time for security, diagnostics and website operation.

Purposes and legal bases

• Replying to contact requests and assessing a project: pre-contractual measures.
• Managing requested follow-up communications: pre-contractual measures or contract.
• Maintaining website security, integrity and operation: legitimate technical interest.
• Complying with applicable legal obligations: legal obligation.

Retention

Email requests are retained for the time needed to reply and manage the relationship, and afterwards according to any tax, contractual or defensive obligations. Technical logs are retained according to the hosting provider's retention periods.

User rights

Users may request access, rectification, erasure, restriction, objection and portability where provided by the GDPR by writing to hello@lovystudio.com. Users may also lodge a complaint with the competent supervisory authority.